Delivering faster, more efficient claims management
Reduce cost per claim and delight customers
Eviid works with you to speed up the claims management process, reduce fraud, lower your cost per claim, and transform your customer services.
Our evidential solutions are designed to support you, your team and your customers at all stages of the claims process. See what your customer sees, share tamperproof information instantly and drive efficiencies.
Accountability in Claims Management
Capture any media, anywhere
- Streamline claims handling processes, from FNOL to resolution.
- Enable offline capture by field agents, ensuring data can be captured in any environment.
- Record details of incidents, damage assessments, and claimant statements to build comprehensive case files.
- Live calling function for direct communication with customers or witnesses.
Trust the source, verify the event
- Metadata is verified within captured files including time, place, device and GPS.
- Trust the source of information with evidence-backed data verified for authenticity.
- Reduce fraud and associated costs by detecting anomalies earlier – information has a full chain of custody.
Transparency of processes
- Establish liability efficiently based on evidence.
- Enhance customer satisfaction with self-service capabilities and transparent communication.
- Integrate Eviid into existing enterprise systems for enhanced efficiency and transparency.
Accountability across the organisation
- Empower insurance teams with evidence-backed quality and confidence in claims handling and investigations.
- Use real-time data and media for informed decision-making, enabling proactive risk management and mitigation strategies.
- Optimise resource allocation and streamline operations, reducing cost per claim.
Case Studies