eviid takes home LV= Digital Award

eviid has been crowned winner of the LV= GI Partner Supplier Awards in the category Digital, recognising the business impact of our Uploader technology following its roll-out at LV= in 2018.

The judges praised the partnership approach between eviid and LV= in creating a powerful system that allows LV= to collect customer-generated photo and video evidence from a range of sources (dash cams, CCTV, smartphone) in a fast and controlled way. The result: claims handlers can validate and settle claims much, much faster than previously possible.

eviid CEO John Ridd said:

“We’re delighted to be recognised by a customer like LV= for the work we’ve done with them in transforming their claims processes.

“This award is testament to the strong relationship we’ve built with LV=. It has enabled us to develop a solution with them that perfectly answers a pressing operational need and that has delivered immediate and significant business benefits for LV=.”

Since introducing the eviid Uploader,  LV= has reduced the time it takes for claims handlers to access policyholder-submitted video or images by 98%, drastically speeding up the life cycle of a claim.

After this initial success, eviid technology is now being rolled out across 1,600 claims handlers in LV=’s property and motor insurance businesses."