A message from John Ridd, CEO

We are all adapting to a quickly evolving, at times dramatic, situation this week.

At eviid, we’ve moved entirely to remote working to protect both our own people and our customers and contacts. We are well set up for this and available as usual.

For other businesses, including yours, this quick shift to a new way of working may not be quite as easy. Organisations who rely on site visits for their day-to-day operations are having to reconcile business continuity efforts with the urgent need to keep employees and customers safe.

Wherever eviid can help you do this, let me reassure you we are there for you and have, over the past two weeks, helped many customers ramp up their use of technology to build social distancing into their workflows.

I understand this is an incredibly challenging time for all our customers and I have instructed the whole team to help swiftly and pragmatically in whichever way we can – be it emergency licences, access to additional functionality or a new deployment.

If you have any questions or concerns, please contact your usual eviid contact or myself. If you are not currently a customer but need urgent help, please contact us on +44 333 800 3888 or e-mail

We will keep you updated as appropriate and wish you and your employees all the best in these unsettling times.